top of page

Frequently Asked Questions

Sizing & Custom Orders

Waist Size Guide:

Small:       26" - 32" / 66.0 - 81.3 cm

Medium:  30" - 40" / 76.2 - 101.6 cm

Large:       39" - 45" / 99.5 - 114.3 cm

Custom orders are available (prices and shipping times may vary). We can make your PD Belt to specific sizes (including children's), colours or fastenings (velcro or button). If you wish to enquire about a custom order, please fill out our contact form, or email us at:


We offer free shipping worldwide! All orders placed Monday to Friday are shipped within 24 hours (except custom orders). Our PD Belts are shipped worldwide via Royal Mail First Class post.

Please allow 1-2 working days for our UK customers to receive their orders.

Our International customers can expect their orders to be delivered within 7-10 working days.

Unfortunately due to Brexit, you will be charged an Import Tax and handling fee. The cost of this fee varies across Europe and ranges from 10-25%. Please research this before ordering as it is the buyer's responsibility to pay. 

Refunds & Exchanges

We hope all of our customers are happy with their orders. However, if this is not the case, you can exchange your PD Belt or return it for a full refund. Return postage will be the customer's responsibility.

If you are unhappy in any way with your PD Belt,  please fill out our contact form, or email us at:

How to wear the PD Belt

1.        Lay the PD Belt out with the inner pocket facing you at your front. 

2.       Thread the catheter tube through the inner pocket away from the exit site.

3.       Once the catheter is all the way through, fold the tube back on itself through

the inner pocket again back towards the exit site. 

4.       This should form a neat fold securely within the inner pocket. 

5.       Wrap the belt around your waist and secure to your requirements with the

velcro fastening at the back.


Care Instructions

Please wash the PD belt before your first use. The PD Belt can be machine washed at 40 degrees, but we do not recommend tumble drying.


The PD Belt colours should not run, but we recommend washing with similar colours such as lights and darks.

bottom of page